FAQ

FAQ

Pricing & portions

How much do your meals cost?

Family-style meals cost $33 for two servings. Additional servings cost $16.

We also offer à la carte items that cost between $7-$18 and generally serve 2+.

Do you require a subscription or commitment?

No.

Do you charge a delivery fee?

Yes, local delivery is $5. This fee helps us keep our food prices reasonable while still supporting our staff. We pay our staff a living wage that is higher than industry average.

We also offer free pick-up from our kitchen on Sunday between 10 AM - 2 PM. If you want to pick up your order, please select this option when checking out.

PLEASE NOTE: if you are over 65 years old, we will waive the delivery fee. Please email us at orders@thespicyradish.com to let us know you are interested in this option and we will provide instructions.

Can I cancel my order?

Yes, you can cancel your order anytime before your two-hour delivery window. Please note: cancelations made by 11 AM Friday will receive a full refund. We do not refund orders canceled after that time.

Meals

How do you portion your meals?

Our meals are portioned family-style. Two and three-serving meals are often portioned into one container. For example, two servings of chicken pot pie will arrive in one container. We portion our proteins and sides based on weight: generally four-six ounces of protein per serving, and approximately six ounces or more of a side dish per serving.

How do you handle dietary restrictions?

Our meals are made in a kitchen that uses milk, wheat, sesame and nuts among other possible allergens. If you have a serious allergy or questions about our ingredients, please email us before placing an order. We mark meals without dairy or gluten as Dairy Free and Gluten Free, but if you have Celiac’s disease or other serious allergies to these products please let us know before ordering.

More detailed information can be found by clicking the links below:

Dairy Free

Gluten Free

Vegetarian

What is the quality of your protein?

We serve beef and chicken that is 100% hormone and antibiotic-free. Our beef or chicken is called “never ever,” which means animals have never been given hormones or antibiotics.

Delivery

Where do you deliver?

If you live inside of 470, we deliver to you. This includes all of Denver, Arvada, Aurora, Broomfield, Centennial, Cherry Hills Village, Greenwood Village, Lakewood, Littleton, Northglenn, Superior, Thornton, Westminster and Wheat Ridge. We also deliver to Highlands Ranch, Ken Caryl, Lone Tree, Golden (east of the foothills, not Genessee, Lookout Mountain or up any canyons), Parker and Boulder (east of the foothills, not up any canyons). We do not deliver to Castle Pines, Castle Rock or Evergreen.

Enter your zip code at the bottom of the page to confirm if you’re in our delivery area.

PLEASE NOTE: Some zip codes extend beyond our delivery area, but we may still be able to deliver to you. If you are in 80127, 80465, 80401, 80403, 80303, 80516, 80602 or 80601, email us before attempting to place an order.

What if I’m not home?

We ask that you leave a cooler on your porch and our driver will place your order inside. (Milk coolers work, too, if they are big enough.)

When do you deliver?

We deliver on Saturday, Sunday or Monday. If you need your delivery at a specific time, please let us know on the checkout page before placing your order.

Refrigeration, reheating & disposal

How long do your meals keep in the fridge?

We recommend eating our meals before Thursday, regardless of delivery day.

Can I put the containers directly in the oven or microwave?

Yes. Our natural fiber containers are oven and microwave-safe. We also use plastic containers. Although the plastic containers say they are microwave safe, we do not advise heating any plastic container. For more information about our containers, check out our Container Guide!

Can I freeze things to eat later?

If an item freezes well, we mark it as “Freezer Friendly”. To freeze something, wrap the container in a layer or two of plastic wrap and/or foil before putting it in the freezer (if it’s a round plastic container, you don’t need to wrap it). To reheat from frozen, pull the wrapped container(s) from the freezer and put it in the fridge to thaw. (This can take awhile, plan accordingly!) Then, follow the instructions on the label for reheating.

How do I dispose of the containers when I’m done?

It depends on the container and what waste systems are available where you live. Check out our Container Guide for more info.

Still have questions?

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Please email us at orders@thespicyradish.com or call (720) 605-9389.

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